Written By: Inam Khosa | Published on Sep 14, 2023

In a world where time is money, businesses cannot afford to waste precious minutes on manual processes. That's why smart technologies have become the cornerstone of modern business strategies, and smart lockers are at the forefront of this revolution. Smart lockers not only bring automation to business but also improve business efficiency.

With the rise of online shopping trends, the demand for flexible delivery options has never been higher.  Fortunately, smart parcel locker systems offer a convenient and secure way for individuals to receive their packages at their convenience. With these parcel lockers, customers don’t have to wait for a delivery person or visit a physical store to collect their parcels. They can pick up their parcels at any time, from any location, and with minimal effort. Smart parcel lockers can also help businesses reduce costs associated with traditional delivery methods and increase their efficiency by automating processes such as package tracking and inventory management.

The use of smart lockers is growing significantly in the e-commerce industry as they provide numerous benefits to both businesses and customers. The Parcel Lockers market is expected to reach US$6.78 Billion by 2024. The global smart parcel locker system market was valued at US$1.32 Billion in 2016 and was estimated to reach a value of US$3.47 billion by 2024 during the forecast period (2016-2024). The segment is likely to be led by the North American market with a share of 47%. Key players in the market include ANZ Post, Digipost, i-parcels, SmartParcel, and Unilock among others.

Before delving further into the details of smart parcel lockers we must understand the major concerns in e-commerce businesses. Whether the business is small or large, fast and reliable deliveries are crucial to the growth and sustainability of businesses. Unfortunately, missed deliveries, package theft, and unauthorized access can all create unnecessary hassles for customers. This is where smart parcel lockers come in, offering a seamless and efficient shopping experience. 

With a smart parcel locker, customers can have their items delivered to a secure location and stored for pickup at a convenient time. These intelligent lockers are easy to use as they can be opened with a mobile device or by scanning QR codes or barcodes on parcels, labels, or key tags. Once the parcel is placed in the locker, it sends a notification to the recipient that their item has been delivered safely. In short, smart parcel lockers provide a hassle-free solution that is simple and convenient for everyone.

Looking for ways to take your e-commerce business to the next level? Consider the following benefits of using smart lockers

• Automated logistics system saves staff time
• Flexible unified platform for multiple products and services
• Customization and 24/7 access provide a seamless customer experience
• Extended reach with minimal unattended deliveries
• Lower operating costs and overheads
• Secure and reliable – prevent parcel loss and damage
• Supports multiple payment methods and gateways  

Certainly, nowadays people are more attracted to automation but hesitate to adopt it immediately. However, we should be focusing more on the positive aspects of automation to make our businesses smarter.

As an e-commerce business, choosing the right smart parcel locker system is essential to ensure that your customers receive their orders quickly and securely. With the right system, you can reduce delivery costs, improve customer satisfaction, and increase operational efficiency. Moreover, you can also monetize your smart lockers and generate subsidiary revenue. It is evident that the smart parcel locker system is a great innovation to streamline your e-commerce business and has the potential to transform your conventional business model.